Privacy Policy (Aviantic Limited)

Last updated: 15 January 2026

Aviantic Limited (“Aviantic”, “we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we handle information submitted through our website enquiry form and how we comply with applicable UK data protection law, including the UK General Data Protection Regulation (“UK GDPR”) and the Data Protection Act 2018.

1. Who We Are (Data Controller)

Aviantic Limited is the data controller responsible for any personal data processed via this website.

Aviantic Limited
124 City Road
London, EC1V 2NX
United Kingdom

Company Registration Number: 16959407

If you have any questions about this policy or how we handle enquiries, please contact us using the details provided on our website.

2. What Information We Collect

We do not operate user accounts, memberships, or logins on our website.

We only collect information that you choose to submit via our enquiry form, which may include:

  • Your name
  • Your email address
  • Your telephone number (if provided)
  • Your organisation/company name (if provided)
  • Details of your enquiry and any information you include in your message

We do not request special category data (such as health information) and ask that you do not submit sensitive personal information through the website.

3. How We Use Your Information

We use information submitted via the enquiry form solely to:

  • Respond to your enquiry
  • Provide requested information or assistance
  • Maintain a record of communications where necessary for operational purposes

We do not use enquiry form submissions to create marketing lists, user profiles, or website memberships.

4. Legal Basis for Processing

Under the UK GDPR, we rely on the following lawful bases when processing enquiry information:

  • Legitimate interests – to respond to and manage enquiries, and to operate our business effectively
  • Contract (where applicable) – where your enquiry relates to services and steps required prior to entering into a contract

Where you provide information voluntarily, you are in control of the information you submit.

5. How We Store and Retain Information

Aviantic aims to keep personally identifiable information to an absolute minimum.

  • Enquiry form messages may be delivered to our email system for the purpose of responding.
  • We retain enquiry correspondence only for as long as necessary to deal with your request and maintain appropriate business records.
  • Where enquiries do not progress, messages are typically deleted or anonymised within a reasonable period unless we must retain them for legal, regulatory, or operational reasons.

6. Sharing Your Information

We do not sell, rent, or trade your information.

We may share enquiry information only where necessary, for example:

  • With relevant internal staff involved in responding to your enquiry
  • With professional advisers (such as legal or compliance advisers) where required
  • With suppliers who provide essential business services (such as email or website hosting), acting as processors on our behalf

Where we use service providers, we take steps to ensure appropriate safeguards and confidentiality are in place.

7. International Transfers

We do not intentionally transfer personal data outside the UK.

However, some technology providers (such as email or hosting providers) may store or process data in other jurisdictions. Where international transfers occur, we ensure appropriate safeguards are used in line with UK GDPR requirements.

8. Security

We take reasonable technical and organisational measures to protect enquiry information from unauthorised access, loss, misuse, or alteration.

Please note that no website or email transmission is completely secure, and you submit information at your own risk.

9. Cookies and Website Analytics

Our website is intended to operate without collecting unnecessary personal data.

If we use cookies or analytics tools, they are intended to support basic website functionality and performance monitoring. Any non-essential cookies (such as marketing or tracking cookies) will only be used where appropriate and in accordance with applicable cookie rules.

You may be able to control cookies via your browser settings.

10. Your Data Protection Rights (UK GDPR)

You may have the right to:

  • Request access to the personal data we hold about you
  • Request correction of inaccurate or incomplete data
  • Request deletion of your personal data (where applicable)
  • Object to processing or request restriction of processing (in certain circumstances)
  • Request portability of your data (in certain circumstances)

To exercise your rights, please contact us using the details provided on our website. We may need to verify your identity before responding.

11. Complaints

If you are unhappy with how we have handled your information, you have the right to lodge a complaint with the UK supervisory authority:

Information Commissioner’s Office (ICO)
Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
Telephone: 0303 123 1113

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our website, services, or legal obligations. The latest version will always be published on our website.